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Privacy Policy

At Solveene (“we”, “us”, “our”), accessible from https://solveene.com, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, how we share it, and your rights with respect to your personal data. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

If you have any questions or wish to exercise your privacy rights, please contact us at support@solveene.com.

1. Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you visit our Site:

1.1 Personal Data You Provide

When you interact with Solveene, we may collect:

  • Contact Information: name, email address, phone number, billing/shipping address
  • Account Information: username, password
  • Order Information: order history, product preferences
  • Customer Support: messages, questions, return requests

This information is submitted when you create an account, place an order, sign up for newsletters, or communicate with us. (Scandinavianbiolabs.com)

1.2 Automatically Collected Data

We may also automatically collect:

  • Technical Data: IP address, browser type, device type, operating system
  • Usage Data: pages visited, time spent on site, links clicked
  • Cookies and Similar Technologies: for analytics, personalization, performance, and marketing (detailed below) (Scandinavianbiolabs.com)

2. How We Use Your Information

We use the information we collect for purposes including:

  • Order Fulfillment: processing and delivering your orders
  • Customer Service: responding to queries and issues
  • Marketing: sending newsletters and promotions (with consent)
  • Personalization: improving your site experience
  • Analytics: understanding user behavior to optimize the Site
  • Fraud Prevention: ensuring transaction and Site security (Scandinavianbiolabs.com)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Provide and maintain the Site
  • Analyze Site usage and performance
  • Personalize content
  • Deliver marketing communications and ads

You can manage cookie preferences through your browser settings or via our cookie consent banner. Please note that restricting cookies may affect your experience on the Site. (Scandinavianbiolabs.com)

4. How We Share Your Information

We may share your personal data in the following circumstances:

  • Service Providers: shipping carriers, payment processors, analytics platforms
  • Business Operations: customer support, order fulfillment, fraud prevention
  • Legal Requirements: to comply with laws, subpoenas, or legal processes
  • Business Transfers: in connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties. (Scandinavianbiolabs.com)

5. Third-Party Links & Services

Our Site may contain links to third-party websites or services (e.g., social media, payment portals). These external sites have separate privacy practices and policies beyond our control. We encourage you to review the privacy policies of any third-party services you use. (Scandinavianbiolabs.com)

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with our legal obligations
  • Resolve disputes and enforce our agreements

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

  • Access: request a copy of your data
  • Correction: update inaccurate information
  • Deletion: request deletion of your personal data
  • Opt-Out: withdraw consent for marketing communications
  • Data Portability: receive your data in a structured format

To exercise your rights, email support@solveene.com. We will respond in accordance with applicable law. (Scandinavianbiolabs.com)

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under this age. If you believe we have collected such data, please contact us at support@solveene.com so we can delete it. (Scandinavianbiolabs.com)

9. International Visitors

If you are located outside the United States, your data may be transferred and processed in the U.S. and other countries where our service providers operate. By using our Site, you consent to such transfers consistent with this Privacy Policy. (Scandinavianbiolabs.com)

10. California & Other Local Privacy Rights

If you are a California resident or reside in another jurisdiction with specific privacy laws (e.g., GDPR, CCPA), you may have additional rights regarding how your data is collected, used, and shared. We comply with applicable legal requirements and will provide mechanisms to exercise these rights upon request. (Scandinavianbiolabs.us)

11. Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or our data practices. Updates will be posted on this page with a revised Effective Date. Your continued use of the Site constitutes acceptance of the updated Privacy Policy. (Scandinavianbiolabs.com)

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

📧 support@solveene.com